If the shared screen resolution is very large (for example, 4K resolution), the thumbnail will be small in comparison. The resolution of the video thumbnail is fixed to 224 by 126 pixels. The video thumbnail size in the shared screen recording is too small. You can also select a recording layout type if you want to record video and shared shared as separate videos. Why are there large variations in the sizes of my recording files? For example, some are under 1GB while others are several GBs.Ĭloud recording layouts Why is my cloud recording not showing my video when screen sharing?Įnable the cloud recording option, Record thumbnails when sharing.How do I prevent my local recording file from getting damaged?.Why is auto local recording not working on the mobile app?.How do I change the storage location for recordings?.How do I control the ability for admins to disable auto delete for users cloud recordings?.Why is the auto delete date for cloud recordings not being applied to some users?.In the active host usage report, what does a blank entry mean for the recording consent column?.Why is there no share option when viewing my cloud recording?.There's bad audio quality in my recordings.Are private messages included in cloud recordings?.Why is the download icon disappearing in recording share page?.Why are my cloud recordings not displaying in the Zoom web portal?.I can't access or download the cloud recording using the share link.Why is the cloud recording showing the wrong timestamp for displays for in-meeting chat messages?.When playing the cloud recording using the share link, this error message shows: "The media could not be loaded, either because the server or network failed or because the format is not supported.".Why is there a video icon before the cloud recording starts playing?.Why is there a green box around the shared screen in the cloud recording?.Why is the cloud recording showing active speaker view when the meeting was in gallery view?.The host had pinned a video during the meeting, but why does the cloud recording show active speaker view?.Can I move the location of the video thumbnail from the top-right corner?.The video thumbnail size in the shared screen recording is too small.Why is my cloud recording not showing my video when screen sharing?.Read this article for common questions and suggested solutions.
Local and cloud recording allows you to record your meeting's video, audio, and chat text.
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